Making knowledge accessible

By performing many tasks only 1 to 2 times per year, the error rate is significantly higher, and important steps are sometimes forgotten. Video material is the most intuitive way to store and reproduce knowledge.

In engineering, it is primarily about correctly assembling the right components in the right place. Even here, there are steps that are repeated in many projects but are performed so infrequently that errors can easily creep in.

In facility management, tasks often occur seasonally. For example, in May, the air conditioning is switched from heating to cooling mode. Steps like these are often carried out by the same person, and other employees do not possess the knowledge required for these specific tasks.

In production areas, there is a high turnover of employees. Usually, the employees are trained on the respective machines by experienced personnel. Video tutorials can save a lot of resources when it comes to training new employees.